Last updated: October 2025

Goldenray Co., Ltd. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.goldenraytrading.com or communicate with us through email, phone, or other means.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us or submitting an inquiry form. This may include:

  • Personal Details: name, email address, phone number, company name, and country.
  • Business Information: product interests, trade requirements, and transaction details.
  • Technical Data: IP address, browser type, device information, and website usage (via cookies or analytics).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries, requests, and product quotations.
  • To process and manage business transactions.
  • To improve our website, services, and user experience.
  • To comply with legal and regulatory requirements.
  • To communicate updates, offers, or trade-related information (only if you consent).

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Consent: When you voluntarily provide your information or subscribe to updates.
  • Contractual Necessity: To fulfill your trade or supply requests.
  • Legal Obligation: To comply with applicable trade, export, and tax laws.
  • Legitimate Interest: To maintain secure business operations and improve our services.

4. Information Sharing and Disclosure

We do not sell or rent your personal data.
We may share limited information with:

  • Authorized employees or business units handling your inquiry.
  • Shipping, logistics, banking, or trade partners involved in transactions.
  • Legal or regulatory authorities when required by law.

All third parties are required to respect the confidentiality of your information and process it in accordance with data protection laws.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy, or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

6. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to improve performance and understand user preferences.
You can disable cookies through your browser settings at any time, though some features of the site may not function properly without them.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive for full security, no internet-based transmission is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to or restrict processing of your data.

To exercise these rights, please contact us using the details below.

9. International Data Transfers

As an international trading company based in Thailand, your data may be transferred to or processed in other countries where we operate or have partners.
We ensure that such transfers comply with applicable data protection regulations.

10. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or data policies.
We encourage you to review their respective privacy policies before sharing personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📍 Goldenray Co., Ltd.
Rangsit Business Park, Building B, Unit 211
124 Phahonyothin Road, Prachathipat
Thanyaburi, Pathum Thani, 12130, Thailand

📧 contact@goldenraytrading.com
📧 info@goldenraytrading.com
📞 +66 64 914 4289